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Watch some real shorts from Skinae.pk and be confident before purchasing a product.
I came to Pakistan and wanted to buy skincare products but was honestly a bit worried because of all the online scams we hear about. I contacted Skinaé, and they were really helpful. They didn't just tell me the prices; they also guided me about the products I needed. I've been ordering from them since 2025, and so far, I've purchased products worth more than 6 lac rupees. I've built so much trust in them that I don't even hesitate to make advance payments anymore. They're reliable, their products are authentic, and they respond quickly whenever I need help. I'm genuinely happy with their service and would definitely recommend them to others.
Products are authentic, great quality and knowledgable team. Highly recommend.
Extremely disappointing experience with Skinae PK. I ordered 2 Exosome vials for face, 2 Exosome vials for hair, and a numbing spray. Unfortunately, one of the hair Exosome vials was missing from my order.
I contacted them regarding the missing product, but their after-sales service was extremely poor. Despite reaching out, I did not receive a proper resolution or satisfactory response.
A company should take responsibility for its customers and resolve issues professionally. Based on my personal experience, I would strongly advise customers to be very careful before ordering from this company. I am extremely disappointed and will not be purchasing from them again.
We’re sorry to hear that you were disappointed with your experience. However, we would like to clarify that our team did contact you immediately via WhatsApp regarding your complaint, but unfortunately, we did not receive a response from you.
We take missing or damaged items very seriously and always make every effort to resolve such matters promptly. For this reason, we clearly mention on every parcel that customers should record a complete unboxing video, which is required to verify and process claims regarding missing or damaged products.
We are always available through our customer support channels and actively respond to customer concerns. Had we received a response to our WhatsApp messages, our team would have been happy to investigate the matter and assist you further.
We value every customer and regret that this situation was not resolved as expected. We remain available to review the matter if you contact us again.
I HAVE PURCHASED DERMAPEN A10 AND PINK GLOW SERUM FROM SKINAE. EVERYTHING IS ORIGINAL.
Thanks for the feedback!
Great quailty serums and all products for the price packging is nice and actually works
Thanks for the feedback!